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Return / Exchange Policy

  • We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item with problem due to Cheapdressale . All the dresses we provide are completely handmade from scratch, including standard sizes. If you mean problem due to us .Please send us evidence .when you return it to us in a saleable condition within 15 days of the date shown on your dispatch note. When we confirm the arrival of the package you returned, we will refund you the payment. and the refund will come to your card in 7-15 days ,Please kindly wait For all the refunds the following information is needed:
    a) The order No.
    b) Item No.
    c) Photo of the products you sent back
    d) Photo of the shipping label on the package we sent to you
  • Don't accept the return and provide the refund since these reasons
    a) can't provide the evidence that our design department do wrong for you
    b) Yourself choose wrong size or color ( our web have size chart and tell you how to do measure ,before you buty from us ,Please check carefully)
    c) you are pregant but choose standard size
  • Partial Refunds
    We also offer partial refund on returned items which have some original parts missing. In such a case, the customer can only get partial refund
  • For hygiene reasons, pierced jewellery is non refundable.